Wireless Car Charger for Mazda CX5 2017-2024

Product Description: "Wireless Charging Function Does Not Work"

Before purchasing, ensure your car model is compatible with the product. Additionally, check if your mobile phone supports wireless charging.

1. This wireless car charger meets the International Wireless Charging Consortium protocol (WPC1.2.4) QI standard, supporting the charging of QI-compatible mobile phones with wireless charging functionality.
2. If your mobile phone does not support wireless charging, the wireless car charger will not be able to charge it wirelessly.

Next, check the following:

1. Ensure the vehicle is started and the engine is running.
2. Inspect the condition of the cigarette lighter socket. Worn wiring in frequently used vehicles can cause the socket to malfunction, preventing the wireless charger from receiving power.
3. Check for any mats or foreign objects in the wireless charger slot or cigarette lighter socket, as these can interfere with the electromagnetic field required for wireless charging.
4. Verify the connector is properly aligned and fully inserted into the cigarette lighter socket. Improper alignment can lead to poor charging performance or safety issues.
5. Observe the charger's indicator light. If it does not illuminate, the charger itself may be faulty.
6. Remove any phone cases, as the material, thickness, and design can disrupt the electromagnetic waves needed for wireless charging.
7. Ensure the phone is properly placed on the charger, as incorrect positioning can prevent effective charging.

"High Temperature During Use" and "USB Not Working" Issues

Wireless charging involves energy conversion, resulting in some heat generation. Additionally, the phone's internal battery charging also produces heat. Misalignment of the charging coils can further contribute to heat buildup.

Environmental factors, such as extreme temperatures or humidity, can also affect heat dissipation. Some phones may have thermal sensor or heat dissipation design limitations as well.

Regarding the USB ports:

1. The QC3.0 port is for Apple devices, while the 5V/2A port is for Android and some Apple devices.
2. Ensure the USB port is properly oriented and the cable is not damaged.
3. If one port is not working, try the other to determine the functioning one.

Other Considerations:

1. The phone may rock side-to-side due to a mismatch between the protruding camera lens and the non-slip ring on the charger.
2. The USB port position may be challenging to access, as we are working to improve the design.
3. Noise from the built-in cooling fan may indicate loose components, which the manufacturer is addressing.

Charging Speed and Efficiency

The 15W wireless charging power is considered high-end for car chargers, but not equivalent to wired fast charging. The charging speed may seem slow compared to wired fast charging, but it is sufficient for many users' needs.

The phone's battery protection mechanism can also cause the charging speed to decrease as the battery nears full capacity, resulting in a "trickle charging" effect to prevent overcharging and damage.

For vehicles with a cover above the wireless charger bay, the cover may not close if the charger is not fully inserted. Additionally, the wireless charger and cup holder cannot be used simultaneously, as the phone's size may interfere.

The wireless charger requires the vehicle to be powered on before use, and it may interfere with smart key signals if placed too close.

Compatible Model: Mazda CX5 2017-2024.

product information: